(effective and updated August, 2025)
At Accelerated Tax Solutions, we value our relationships with our clients–relationships built on trust, transparency, and communication. Therefore, we guarantee that we will do our best to protect your personal information, keeping it entirely confidential to us and only using it in ways that help us accomplish those tasks you have charged us to complete on your behalf.
We will never rent or sell your personal information, and we will only share it with our agents in order to fulfill your requests to prepare tax returns, in the course of tax representation, or to perform tax compliance for you.
The following policy clarifies the nature of the information we collect about you, the limited ways we may share it with others, and the measures we have enacted to protect your privacy.
The Information We Collect
Our goal is to provide you with an enjoyable experience when using our services, and to ensure you that your private information is secure. You can browse our website at any time without revealing any personal information about yourself. There are, however, areas on our websites where we may collect personal information from you on a voluntary basis and for the following important purposes: (1) to process and fulfill your requests for products and services; (2) to solicit your opinions and other feedback; (3) to conduct research; (4) to customize the advertising and content you see; and, (5) to provide anonymous reporting for internal and external purposes. Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number that is not otherwise publicly available. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information.
Our website does use cookies and universal event tracking (UET) tags that interact with advertising software such as Google Ads and Microsoft Advertising to record what customers do on our website such as the quantity of people who visit a section of our site, the amount of time they spend on our site, and the number of people who click elements of our website. We adhere to Google Ads and Microsoft Advertising Network policies when we use their services.
We will continue to collect additional information during our consultation and throughout the resolution process as needed and with your permission to fulfill your requests for services. Such information includes relevant financial data, job-related information, and official records related to your tax obligation.
How We Use the Information
If you share your information through our online form, we will only use that information to respond to your query by contacting you to see if we can address your tax-related issue. If you apply for a product or service offered through us, we may use the information you provide to process and to fulfill your order, respond to your inquiries, and to offer you other products, programs and services that we believe may be of interest to you. We also may share your information with certain business partners in order to process and fulfill your request. Our business partners may contact you by telephone or e-mail in order to process and fulfill your request.
We will not sell or rent your information to third parties, and we will not disclose our client list to outside companies for their marketing or solicitation.
Legal Disclaimer
In very limited circumstances, the law may require us to disclose information in response to a court-ordered subpoena, as part of a dispute resolution, or to protect against fraud. We will comply with the law while simultaneously doing whatever we can legally to keep your information confidential.
Our Commitment to Security
Any personal information that you give us or information that we discover or develop in the pursuit of your tax resolution will remain secure on our password-protected and encrypted servers. The confidentiality and privacy of your personal information are very important to us and we take a number of steps to safeguard it. We maintain physical, electronic, and procedural safeguards that comply with federal and all other applicable standards to guard personal information about you. We limit access to personal information to those employees and agents who assist us in providing requested products and services to you, and we submit our employees to confidentiality policies and regular training related to how we expect them to handle all information. Finally, we use industry standard data encryption technologies when transferring and receiving consumer data on our website.
Children Under the Age of 13
Our services are not intended for children under the age of 13, and we will not knowingly collect personal information from anyone under 13. If you are under 13, do not provide any information about yourself to us through our website, by email, or by telephone. If we learn that we have received personal information from a child under 13, we will delete that information immediately. If you have any reason to believe that we have received information from or about a child under 13 without parental consent during our consultation, please contact us at the address below.
Anti-Spam Policy
You will not receive email communications from us unless you submit your email address to us and register to receive them.
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. If there are material changes to this Privacy Policy or in how we will use your personal information, we will notify you by email if we have your email address and we will post such changes here on this web site for your regular review.
Contact or Opting Out
If you have any questions about your information or our policies, you may contact us in writing, by email, or by phone at the address below. You may also contact us if you would like to review your information, update your information, or have your information removed from our database. Finally, you can also request to opt out of any further marketing or communications that you have previously signed up for.
California Privacy Policy and Notice of Collection
Our Privacy Policy for California Residents provides more in-depth information about how we collect and retain personal and sensitive personal information of California residents in accordance with the California Consumer Privacy Act (effective January 1, 2018) as amended by the California Privacy Rights Act of 2020.